Why Buy Used From Penz Buick GMC?

September 27th, 2023 by

Buick GMC RochesterWhen it comes to buying a used car, our customers will tell you that it’s not just about selling more cars and making more money. We care for the community of Rochester, and we believe that our customers are part of our family. We are a family-owned and operated dealership with no corporate, out-of-town owners. 

Penz - Buick GMC of RochesterMeet Our Owner

Our co-owner, Todd Penz, has worked hard to come up from being a simple salesman to the part owner of this dealership with his father. He lives and breathes this town, and it’s where he has decided to raise his four kids with his wife. 

We believe in the value of creating a lasting relationship with you, our customers. We work hard to take the time and make sure you don’t feel rushed or pressured into any sale. We instead want to allow you to drive everything you want to make your decision easier. Because if you’re happy, then we’re happy. 

Used Vehicles from Buick GMC of RochesterCustomer Testimonials

But don’t just take our word for it, listen to our devoted customers:

“My wife and I were looking for a used SUV for the past few weeks, and had seen a 2017 Buick Enclave in the lot … We decided to buy the vehicle. The salesman was extremely attentive, and answered all of our questions. He walked us through the process and was very patient with us. They were very busy that day, but I never felt hurried or pressured by anyone there. He is a great salesman and even a better person. I felt like we were working with a friend and not just a salesperson. Their entire staff is wonderful. This was by far the best car buying experience that my wife and I have ever had.”

“I had a bad experience at a previous dealership, but they had the car gassed up and ready to go with a reserved sign under my name. As a woman, I felt very respected and that it was my deal alone.”

“This has been a good experience working with the salesperson. There has been no pressure to buy. I think they were upfront about this vehicle.”

Penz Auto GroupCore Values

Honesty, trust, and respect are part of our core values. All of us here at Penz Buick GMC of Rochester want to take the distrust and the intimidation out of coming to a car dealer. We offer excellent customer service not because we have to, but because we want to. 

At Penz Buick, GMC of Rochester, we take pride in knowing we have some of the best prices around for you. We have dozens of new and used cars for sales that can fit most anyone’s needs. Our fantastic sales team and finance department will work hard to get you the best price. And then our amazing service department will work tirelessly to ensure your vehicle stays in the absolute best shape. 

Posted in Buick, Finance, GMC, Pre-Owned